Institute on Protective Services
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The Institute on Protective Services at Temple University Harrisburg provides education and consultation to human service and law enforcement professionals on identifying, investigating, and resolving cases of elder abuse and victimization of vulnerable adults. The Institute is supported through funds from the Pennsylvania Department of Aging and the Pennsylvania Department of Human Services.
Available training opportunities for APS and OAPS staff
The courses listed below are open for enrollment. The course description, outline and additional information can be found by clicking on the course name. The list can be filtered by using the “Choose Your Training” option on the left side of the page.
Enrollment is only available to adult protective services (APS) and older adults protective services (OAPS) staff and is not available to the public.
Courses that are full or not open cannot be accessed or viewed.
If you have questions regarding the training courses, please contact Pamela Tereo at pamela.tereo@temple.edu
Choose Your Training:
Choose Your Training:
The list of available courses is below. It can be sorted by clicking on the appropriate table heading (e.g., course name or campus).
Course Name | Campus | Start Date | End Date | Start Time | End Time | Days of the Week | Checkout |
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Our Mission
To prevent, respond, and when necessary, obtain justice for victimized elders and other vulnerable adults.
The Institute on Protective Services at Temple University Harrisburg provides education and consultation to human service and law enforcement professionals on identifying, investigating, and resolving cases of elder abuse and victimization of vulnerable adults. The Institute is supported through funds from the Pennsylvania Department of Aging and the Pennsylvania Department of Human Services.
Training Topics offered by the Institute on Protective Services
Protective Services Basic Training - This is mandatory training for APS and OAPS staff who will conduct protective services investigations. OAPS participants must complete the Intake Worker Training Curriculum located on PDA's LMS website before attending this course: This prerequisite is not a requirement for APS participants.
Protective Services Five-Year Refresher - Required for all Protective Services supervisors and caseworkers, five years after attending the Basic Training course. This training is in addition to the required annual PS enrichment training.
Protective Services Enrichment Training - Protective Services staff are required to attend one day of enrichment training (defined as 6 hours) per calendar year.
Protective Services Supervisors' Training - Required annually for all Protective Services Supervisors, per § 15.127 In-service Training of the regulations. Training shall consist of a minimum of 1 day (defined as 6 hours). This training is in addition to the required annual PS enrichment training.
Personal Safety and De-Escalation Training for Protective Services Caseworkers/Investigators - Required as a core training for Protective Services caseworkers and investigators. This training is in addition to the required annual PS enrichment training.
Training Courses
Protective Services Basic Training (IPS0039)
Instructors: Caroline Burnell, Donna Creager
Location: Temple University Harrisburg
This 3-day course is mandatory training for adult protective services (APS) and older adults protective services (OAPS) staff that will conduct protective services investigations. The training is focused on the basic knowledge and tools needed to conduct thorough and comprehensive investigations. Training modules are based on APS and OAPS regulations. Participants must complete all 3 days of training and complete all assignments to receive credit.
- January 9-11, 2024
- February 13-15, 2024 (New session!)
- March 19-21, 2024
- April 16-18, 2024
- May 07-09, 2024
- Jun 11-13, 2024
Protective Services Five-Year Refresher (IPS0069) – OAPS ONLY
Location: Live, over Zoom
This training will refresh and review critical elements of the Older Adults Protective Services statute and regulations, including documentation, definitions, facility investigations, voluntary and mandatory reporting, and notifications. Required for all Protective Services staff, five years after attending Basic Training.
- Dates TBD (Fall 2024)
Protective Services Enrichment Training Topics, Half Day - (3-hour Class)
Financial Exploitation 101 (6-hour class) - IPS0090
Presenters: David Shallcross, Kate Kleinert, & Donna Creager
Location: Live, over Zoom
- Tuesday. April 23, 2024
Protective Services Enrichment Training Topics, Full Day - (6-hour Class)
Financial Exploitation 101 (6-hour class) - IPS0090
Instructor: Caroline Burnell
Location: Live, in-person in classrooms as listed below
Date | Location |
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Wednesday, February 21, 2024 | Temple University Ambler Campus, Room 202/203; 580 Meeting House Road, Ambler, PA 19002 |
Wednesday, April 10, 2024 | State College Borough Municipal Building, Room 201; 243 S. Allen St. State College, PA 16801 |
Tuesday, April 23, 2024 | Temple University Harrisburg Campus, Room 233; 234 Strawberry Square, Harrisburg PA 17101 |
Thursday, May 16, 2024 | Venango County Training Center, 737 Elk Street, Franklin, PA 16323 |
Addressing the Scam Phenomenon in Protective Services (6-hour Class) - IPS0091
Instructor: Donna Creager, Caroline Burnell
Location: Live, over Zoom
- Tuesday. April 02, 2024
- Tuesday, May 21, 2024
- Wednesday, May 29, 2024
Adult Mental Health First Aid (7.5-hour class) - IPS0089
Instructor: Donna Creager
Location: blended course, online coursework plus a live instructor-led session, over Zoom
- Wednesday, January 31, 2024
- Wednesday, February 21, 2024
- Wednesday, March 13, 2024
Motivational Interviewing (6-hour Class) - IPS0092
Instructor: Dr. Kate Watson
Location: Live, over Zoom
- Thursday, February 29, 2024
- Tuesday, March 05, 2024
- Thursday, May 02, 2024
Coming Soon...
Questions about the Institute on Protective Services or a training course?
Contact Person: | Pamela Tereo, Project Manager, Institute on Protective Services at Temple University Harrisburg |
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Email Address: | pamela.tereo@temple.edu |
Telephone Number: | (717) 232-6400 |
Program Office Address: |
234 Strawberry Square
Harrisburg, PA 17101 |
Office Hours: |
Monday through Friday
9:00 a.m. - 5:00 p.m. |