Course Description

Conflict in the workplace can be incredibly destructive to good teamwork. Managed in the wrong way, legitimate differences between people can quickly spiral out of control, resulting in situations where cooperation breaks down and the team’s mission is threatened. To calm these situations, it helps to take a positive approach to conflict resolution. Discover tools and techniques for effectively managing conflict. This workshop will provide time for self–assessment and the tools needed to build a healthy, positive approach to conflict resolution.


ONCE0661-009 - Fri., December 7, 9 AM to 4 PM at the Ambler campus

Applies Towards the Following Certificates

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