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Course Description

You cannot manage remote workers like you manage office workers. But you can manage remote workers better, with greater productivity and efficiency. Discover the keys to successful managing in the new workplace of the 21st century. Receive a step-by-step practical guide you won’t get anywhere else. Employees and employers both like the new system. You’ll want to apply these practices to your office workers as well.
 
This course is part of the Managing Remote Workers Certificate Program.

Course Outline

Agenda

Unit 1: Moving work from Activity to Outcomes

  • Rewriting job descriptions
  • Designing the virtual work week
  • Assigning work
  • Gaining Buy-In

Unit 2: Supervising Remote Workers

  • Documenting work
  • Transparency and reporting
  • Addressing underperforming workers
  • Personal time vs. work time

Unit 3: Running Effective Virtual Meetings

  • A written agenda is critical
  • Socializing in the virtual meeting
  • Running discussions online
  • How to include and involve everyone

Unit 4: Working with Your Superiors

  • Documenting the impact of remote work
  • Making the case for a virtual corporate culture
  • Techniques to convince
  • The future of remote work and virtual offices

Learner Outcomes

Course outcomes

After attending this course, you will:

  • Have a more indepth understanding of how managing remote workers differs from managing office workers, and why you can manage better.
  • Be able to apply advanced tele-work concepts to the practical how-to practice of supervising remote workers, and enhancing one’s own effectiveness as a supervisor or manager of work productivity.
  • Receive a detailed practical how-to and step-by-step process for supervising and managing remote workers.
  • Increase your confidence about supervising and managing remote workers.
  • Know how to run effective virtual meetings with workers in dispersed locations.
  • Possess the knowledge to apply the best tele-work research and practice in encouraging your superiors and leaders to support remote workers and the new virtual office culture.
     

Course objectives

  • To provide key principles that underly proven best practices in managing remote workers.
  • To deliver advanced and practical strategies in running effective virtual meetings with dispersed workers.
    To outline some of more recent research on successful virtual meetings.
  • To outline supervision techniques for remote workers with a practical how-to plan, and step-by-step processes describing objectives and methods.
  • To provide learners with a basis for improving their managerial and supervisory skill set with both remote and office workers by employing new strategies appropriate for the workplace and virtual corporate culture of the economy of the 21st century.

About Online Learning

You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It's easy. It's fun.

Notes

This UGotClass online, self-paced course is offered in partnership with the LERN organization.

Instructor: William A. Draves, CAE

William A. Draves, CAE, President of the LERN organization, has been working from home since 1998, when he figuratively blew up his organization’s national headquarters and sent employees home to work.  Currently his staff live and work in six states, from Rhode Island to Oregon.

Applies Towards the Following Certificates

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