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Course Description

Working remotely does not make you an expert on remote work. In this course, gain new insights, experiences and advanced tips for working from home. Find out the 5 bad habits too many remote workers and their managers acquire from lack of experience, tools and expertise. Then acquire the latest strategies for communicating with remote workers. Come away with a deeper understanding of this enormous cultural and work shift going on in the workplace and in society.
 
This course is part of the Managing Remote Workers Certificate Program.

Course Outline

Agenda

Unit 1

  • Understanding the Remote Workplace
  • The economics of the new Knowledge Society
  • Organizational benefits from remote workers
  • Employee benefits of working from home
  • How remote work improves productivity

Unit 2

  • Advanced Tips on Working from Home
  • The essentials of successful Remote Work
  • Remote Workflow and Work Day
  • Peak work time and the new work rules
  • Coping with guilt and work stress
  • The 5 bad habits newbie remote workers acquire

Unit 3

  • Issues in Working from Home
  • Transitioning office-centered workers
  • Establishing social contact and meetings
  • Late night emails and establishing boundaries
  • Miscommunication online and the solutions
  • Work Solutions for Personal time and needs
  • Making weekends personally rewarding and organizationally productive

Unit 4

  • Communicating with Remote Workers
  • Virtual office communication software
  • Synchronous tools and tips
  • Asynchronous tools and tips
  • The need and role of the new ‘water cooler’

Learner Outcomes

Course outcomes

After attending this course, you will:

  • Have a more in-depth understanding of advanced tips for successfully working from home and in other remote locations.
  • Be able to apply advanced tele-work concepts to the practical how-to practice of communicating with remote workers and enhancing one’s own effectiveness and productivity working from home.
  • Increase your confidence about communicating with remote workers.
  • Know how to provide effective and supportive communication to remote workers.
  • Possess the knowledge to apply the best tele-work practices to both your own work situation and that of other remote workers.

Course objectives

  • To provide key principles that underly proven best practices in working remotely.
  • To deliver advanced and practical strategies in working from home that work across industries and organizational types.
    To outline some of more notable research on working remotely.
  • To illustrate communication techniques for remote workers with practical situations, objectives, and methods.
  • To provide learners with a basis for improving their productivity and communication with remote workers by employing some of the least understood and most overlooked strategies that work.

About Online Learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It's easy. It's fun.

Notes

This UGotClass online, self-paced course is offered in partnership with the LERN organization.

Instructor: William A. Draves, CAE

William A. Draves, CAE, President of the LERN organization, has been working from home since 1998, when he figuratively blew up his organization’s national headquarters and sent employees home to work.  Currently his staff live and work in six states, from Rhode Island to Oregon.

Applies Towards the Following Certificates

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