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Course Description

Members of the LGBTQ+ community face disproportionately higher rates of adverse health and social outcomes than the general population. It is the responsibility of providers to understand the unique needs of these clients in order to provide competent services. In this session, attendees will learn the fundamentals of LGBTQ+ competency, including appropriate terminology, variations in the LGBTQ+ experience from an intersectional perspective, and social determinants of health impacting LGBTQ+ individuals. The interactive presentation will include a discussion of the social and political issues affecting LGBTQ+ communities, strategies for countering marginalization, trauma, and other barriers to care, and best practices for inclusive and affirming service provision. 

Target Level Audience:  Beginner/Intermediate

Course Outline

(00:10)  Welcome and Introductions 
(00:20)  Terminology and Identity Development 
(00:10)  Transgender Identities 
(00:15)  Pronouns 
(00:05)  Break 
(00:15)  Importance to Providers 
(00:20)  Lifeline Activity 
(00:15)  Social Determinants of Health 
(00:15)  Systemic Barriers 
(00:05)  Break 
(00:20)  Physical and Behavioral Health Considerations 
(00:30)  Affirming Practices 
(00:10)  Q&A 
(00:05)  Wrap-Up and Evaluations

Learner Outcomes

By the end of the workshop, participants will be able to:  

  • Articulate the need for and purpose of LGBTQ+ sensitive and affirming care within social service settings; and 
  • Name at least three reasons why LGBTQ+ individuals are at increased risk for poor health and social outcomes. 

When participants return to the workplace, they will be able to:  

  • Utilize current LGBTQ+ terminology, including gender neutral pronouns; and 
  • Demonstrate at least three actionable strategies to make their service provision more LGBTQ+ competent.
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