Course Description

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace.

Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

Course Outline

Unit 1

  • What makes these generations different
  • The transition from the Industrial Age to the Internet Age
  • How society shapes us
  • Who are the Boomers?
  • Who are Xers?
  • Who is Gen Y?

Unit 2

  • Evolving standards of hard work and success
  • Knowledge work and the value of time
  • Time as key to profitability
  • The focus on outcomes
  • The problem with meetings
  • A new type of leadership

Unit 3

  • What motivates generations at work
  • Monetary and non-monetary rewards
  • Key role of the “boss”
  • A balanced life
  • Lateral career moves
  • Second careers
  • Supporting social causes
  • Retirement reservations

Unit 4

  • Work styles and technology
  • Customizing work styles and processes
  • Peak work time and place
  • A new role for technology and work
  • Working collaboratively
  • Modern recruitment


This is a one-month, self-paced online course.

Applies Towards the Following Certificates

Enroll Now - Select a section to enroll in
Section Title
Managing Generations in the Workplace
Online, self paced
Jun 03, 2024 to Jun 28, 2024
Delivery Options
Course Fee(s)
Course Fee non-credit $175.00
Section Notes

This UGotClass course is a one-month, online, self-paced course. This section is scheduled for June 3-28. 2024. There are no set meeting dates or times.

Instructor: William Draves

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom (the Wednesday before class begins). You will have a password and use your email address and password to gain access. You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. 

NOTE: The activation Email will come from LERN/UGotClass. 

There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.