Course Description

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace.

Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

Course Outline

Unit 1

  • What makes these generations different
  • The transition from the Industrial Age to the Internet Age
  • How society shapes us
  • Who are the Boomers?
  • Who are Xers?
  • Who is Gen Y?

Unit 2

  • Evolving standards of hard work and success
  • Knowledge work and the value of time
  • Time as key to profitability
  • The focus on outcomes
  • The problem with meetings
  • A new type of leadership

Unit 3

  • What motivates generations at work
  • Monetary and non-monetary rewards
  • Key role of the “boss”
  • A balanced life
  • Lateral career moves
  • Second careers
  • Supporting social causes
  • Retirement reservations

Unit 4

  • Work styles and technology
  • Customizing work styles and processes
  • Peak work time and place
  • A new role for technology and work
  • Working collaboratively
  • Modern recruitment


This is a one-month, self-paced online course.

Applies Towards the Following Certificates

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Section Title
Managing Generations in the Workplace (ONLINE)
Online, self paced
Nov 06, 2023 to Dec 01, 2023
Delivery Options
Course Fee(s)
Course Fee non-credit $175.00
Section Notes

This UGotClass course is a one-month, online, self-paced course. This section is scheduled for November 6 to December 1, 2023. There are no set meeting dates or times.

Instructor: William Draves

Note: Log-On Notifications will be emailed from LERN/UGogClass to students, the Wednesday prior to the start of the course.


Cancellation, Withdrawal and Refund Policy

A participant who withdraws from a non-credit course, in writing, up to one-week prior to the starting date of the course, will receive a refund, minus a $25 withdrawal fee; for all certificate programs the withdrawal fee is $50. For courses costing $75 or less, the withdrawal fee is $10 per course. No refunds will be given after that time. E-mail your withdrawal request to: NCCE@temple.edu. Please note that if you do not officially withdrawal from a course and you do not attend the course, you are still responsible for payment. Temple University reserves the right to cancel a course for any reason. If the course is cancelled, you will be notified and your entire tuition will be refunded.

For more information contact us at ncce@temple.edu or 267-468-8500.