CPHSSWCE0460 - Managing People from a Trauma-Informed Lens
Course Description
This course, designed for the Intermediate level, will explore trauma-informed care from the organizational lens. While many social work practitioners understand the impact of trauma on individuals, families and communities, implementing the values of trauma-informed care at the organizational level can be challenging. This course will review the nature of trauma and the impact of parallel process on organizational structures. We will review the values of trauma-informed care and how to incorporate these values into program policies with the overarching goal of creating healing spaces for those we serve, our co-workers, and stakeholders. We will apply these values to organizational processes from hiring through termination learning how clearly defined policies support staff to provide caring, compassionate service, protect from burnout, and enhance creativity. As program goals are driven by policy, participants are asked to bring examples of program policies to review and will have opportunity to practice writing policies that align with the values of trauma-informed care. This course is part of the trauma-informed practice certificate, and is open to all participants, including those seeking to complete the certificate and individuals wishing to take individual courses.
Target Level Audience: Intermediate
Course Outline
Timed Agenda
1:00 - 2:00pm Understanding Trauma and the impact of trauma on organizations
2:00 - 3:00pm SAMSAH’s Trauma-Informed Values/Sanctuary Model Commitments from an organizational perspective
3:00 - 3:15pm Break
3:15 - 3:55pm Review of organizational processes from hiring to termination
3:55 - 4:15pm Impact of Trauma-Informed organizations
Learner Outcomes
By the end of the workshop, participants will be able to:
· Articulate the impact of parallel process between staff and those they serve and how this process impacts organizations.
· List he values of trauma-informed care and articulate why they are important.
When participants return to the workplace, they will be able to:
· Understand how program policies impact service delivery and will be able to write policies which incorporate trauma-informed values.
· Discern the unique role of leadership in trauma-informed organizations.