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Course Description

Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You’ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. No discounts apply to online courses.                                                                                    

Course Outline

Unit 1 - Understanding Your Customer
Unit 2 - Setting Customer Expectations
Unit 3 - Developing Effective Processes
Unit 4 - Marking Customer Service Extraordinary       
For more information click here.                                                     

Notes

Instructor: Greg Marsello                                                         

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Extraordinary Customer Service
Type
Online, self paced
Dates
May 05, 2025 to May 30, 2025
Delivery Options
Online  
Course Fee(s)
Course Fee $145.00 Click here to get more information
CEUs
1.6 CEUs
Section Notes

Course Details:

Contact Information:

  • For more information, please contact the Office of Non-Credit and Continuing Education:
    • Email: ncce@temple.edu
    • Phone: 215-204-4866
Section Title
Extraordinary Customer Service
Type
Online, self paced
Dates
Jul 07, 2025 to Aug 01, 2025
Delivery Options
Online  
Course Fee(s)
Course Fee $145.00 Click here to get more information
CEUs
1.6 CEUs
Section Notes
  • Instructor: Greg Marsello
  • Course Format: Virtual, self-guided.
  • Course Duration: July 7 to August 1, 2025
  • Access to Course: An invitation into the online classroom will be emailed to you typically the Wednesday prior to the start of the course. If you haven’t received the invite by the following morning, you can forward the confirmation email to info@ugotclass.org for a prompt resend.