ONCE1276 - Optimizing Performance and Employee Success
161574754
Delivery Options
Online
Office of Non-Credit and Continuing Education
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Course Description
Take back the tools to enhance employee performance and engagement and develop crucial skills to manage poor performance. It forms the basis for confident, effective team management, ensuring you lead with assurance, making the right decisions without fear of escalating issues. This course is pivotal in developing the confidence essential for effective leadership.Course Outline
AGENDA:
Unit 1: Define and Communicate Job Expectations
Unit 2: Employee Engagement and Performance Management
Unit 3: Documentation and the Performance Review Process
Unit 4: Create and High-Performance Team Culture
Learner Outcomes
* Identify, create and communicate job expectations
* Connect employee behaviors to job performance
* Apply tools and techniques for employee buy-in and commitment
* Lead employees to take ownership of their own performancce
* Give performance feedback
* Identify key aspect to include in the performance review
* Identify vision for team culture
* Create a sustainable team culture for the future
Notes
This course is part of the HR for the Non-HR Manager Certificate.
Instructor: Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.
Applies Towards the Following Certificates
- HR for Non HR Managers Certificate : HR for Non HR Managers Certificate
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