HBGBHSL0019 - PCHA Continuing Education - Safe Management Techniques: Intervening Early and Appropriately
Course Description
Resident and team member safety is a growing challenge for Personal Care Home Administrators. In this 6-hour hybrid training, students will delve into evidenced based models to understand ways team members may intervene early and appropriately to prevent a crisis event. Students will also explore habilitation theory, root cause analysis, and focus on application of the principles through small group discussion and case studies.
This hybrid training consists of a 3-hour self-paced prerequisite and a 3-hour virtual live training. 6-credit hours will be issued after completion of both requirements.
Course Outline
Registration:
- Individual online registration is required for each person
- There are a limited number of registrations per training
- During this fiscal year, a total of 8 trainings are being offered on this topic
In order to receive 6-credit hours, participants must:
- Complete the 3-hour online self-paced prerequisite training, which includes instructor videos and reading of supplementary information.
- Participate in the 3-hour live virtual training facilitated by Jenn Holcomb.
- Audio and video ARE required to be turned on for the live, 3-hour training on the Zoom platform.
- Certificates for 6-hours will be issued upon successful completion and verification of both activities.
- Partial certificates for completing one activity are not available.
Spring 2024 Dates:
Please register for ONE of the ten sessions. Multiple registrations are not permitted.
| Section 001 | Wednesday March 20, 2024 | 9:00 am – 12:00 pm |
| Section 002 | Thursday March 28, 2024 | 1:00 pm – 4:00 pm |
| Section 003 | Tuesday April 9, 2024 | 9:00 am – 12:00 pm |
| Section 004 | Thursday April 18, 2024 | 1:00 pm – 4:00 pm |
| Section 005 | Monday May 6, 2024 | 1:00 pm – 4:00 pm |
| Section 006 | Wednesday May 15, 2024 | 9:00 am – 12:00 pm |
| Section 007 | Wednesday May 22, 2024 | 9:00 am – 12:00 pm |
| Section 008 | Thursday, May 30, 2024 | 9:00 am – 12:00 pm |
| Section 009 | Wednesday, June 5, 2024 | 1:00 pm – 4:00 pm |
| Section 010 | Tuesday, June 11, 2024 | 1:00 pm – 4:00 pm |
Learner Outcomes
At the conclusion of this, the participants will be able to:
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Understand the value of a proactive crisis response versus a reactive crisis response.
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Define verbal and nonverbal approaches used to intervene early and appropriately when faced with a crisis situation.
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Explain the value of the habilitation theory and how it is used to promote positive emotion throughout one’s day.
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Define effective communication strategies for preventing and responding to a crisis.
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Describe the benefits of utilizing the root cause analysis tool.
Notes
Cancellation Policy:
- Please be courteous and do not register for a course that you do not plan on attending.
- If you are unable to attend, please email Temple as soon as possible so that your virtual seat can be offered to another person.
- Emails should be sent to pchadmin@temple.edu
Prerequisites
- These courses are not open to the public.
- Must be an active Personal Care Home Administrator or an Administrator's Designee
Recommendations
- Audio and video ARE required to be turned on for the live, 3-hour training on the Zoom platform.
- Please note that driving during the live training is NOT permitted.
- If you do not have audio on your computer, the Zoom platform can be accessed on your smartphone or tablet. You must have the hardware (desktop or laptop, tablet or smartphone) and software (Browsers such as Chrome, Safari, Firefox or Microsoft Edge) to access the internet. A broadband internet connection (DSL, cable, fiber, etc.) is recommended with a hardwired Ethernet cable. Wireless (Wi-Fi) connections may be utilized but a weak or congested signal may cause issues with video buffering or content access.
