Course Description

It is imperative that professionals thrive in a trauma-informed workplace. In this 6-hour hybrid course, students will learn the impact of stress on their own physical, mental, and emotional well-being. Students will then learn to distinguish between different kinds of burn out, compassion fatigue, and boundary-violations, and they will be equipped with practical strategies for surviving in chaotic and traumatic work.  

This hybrid training consists of a 3-hour self-paced prerequisite and a 3-hour virtual live training. 6-credit hours will be issued after completion of both requirements. 

This training is for active personal care home administrators and their designees. The course is not open to the general public.
Provided by Temple University Harrisburg, and funded by the Pennsylvania Department of Human Services Bureau of Human Services Licensing.


Course Outline


  • Individual online registration is required for each person
  • There are a limited number of registrations per training
  • During this fiscal year, a total of 8 trainings are being offered on this topic

In order to receive 6-credit hours, participants must:

  • Complete the 3-hour online self-paced prerequisite training, which includes instructor videos and reading of supplementary information.
  • Participate in the 3-hour live virtual training facilitated by Kate Watson. 
  • Audio and video ARE required to be turned on for the live, 3-hour training on the Zoom platform. 
  • Certificates for 6-hours will be issued upon successful completion and verification of both activities.
  • Partial certificates for completing one activity are not available.


Fall 2023 Dates: 
Please register for ONE of the eight sessions. Multiple registrations are not permitted. 

Section 001 Tuesday, August 8, 2023 9:00 am to 12:00 pm
Section 002 Tuesday, August 22, 2023 1:00 pm to 4:00 pm
Section 003 Thursday, September 21, 2023 9:00 am to 12:00 pm
Section 004 Tuesday, September 26, 2023 1:00 pm to 4:00 pm
Section 005 Tuesday, October 10, 2023 9:00 am to 12:00 pm
Section 006 Tuesday, October 24, 2023 1:00 pm to 4:00 pm
Section 007 Wednesday, November 29, 2023 1:00 pm to 4:00 pm
Section 008 Thursday, December 21, 2023 9:00 am to 12:00 pm


Learner Outcomes

At the conclusion of this, the participants will be able to:

  1. Discuss vulnerabilities to burnout in a way that normalizes the phenomenon. 
  2. Describe three flows of compassion (self to self, self to others, and from others to self). 

  3. Plan specific strategies for self-preservation in a professional workplace. 

  4. Explain how stress and trauma exist on the same spectrum. 

  5. Recognize the signs and symptoms of vicarious trauma. 

  6. Explain how stress and trauma change the brain and body. 

  7. Articulate how stress and trauma impact work. 



Cancellation Policy:

  • Please be courteous and do not register for a course that you do not plan on attending.
  • If you are unable to attend, please email Temple as soon as possible so that your virtual seat can be offered to another person.
  • Emails should be sent to pchadmin@temple.edu



  • These courses are not open to the public.
  • Must be an active Personal Care Home Administrator or an Administrator's Designee



  • Audio and video ARE required to be turned on for the live, 3-hour training on the Zoom platform.
  • Audio and video ARE required for the 3-hour live virtual training on the Zoom platform.
  • Please note that driving during the live training is NOT permitted.
  • If you do not have audio on your computer, the Zoom platform can be accessed on your smartphone or tablet. You must have the hardware (desktop or laptop, tablet or smartphone) and software (Browsers such as Chrome, Safari, Firefox or Microsoft Edge) to access the internet. A broadband internet connection (DSL, cable, fiber, etc.) is recommended with a hardwired Ethernet cable. Wireless (Wi-Fi) connections may be utilized but a weak or congested signal may cause issues with video buffering or content access.


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.