IPS0083 - Protective Services Enrichment: Investigative Planning and Interviewing

Course Description

This training will assist participants with developing investigative and interview plans. Participants will conduct interviews using rapport-building, trauma-informed approaches, and other techniques. The training will emphasize the benefits of using scaling questions, body charts, diagrams, and witness statements when conducting interviews. Weighing and reconciling testimonial evidence when making an investigative decision is included.

• Individual registration is required.
• Enrollment is only available to adult protective services (APS) and older adults protective services (OAPS) staff and is not available to the public.

In order to receive PDA Protective Services credit hours, participants must:  

• Participate in the live class session (that is offered via Zoom) facilitated by Lori Knockstead
• Video and audio are required to be on for the duration with the camera positioned for the entire face on the screen. 
• Certificates will be issued upon successful completion.
• Partial certificates for missing any portion are not available. 

Course Outline

Times:

• 8:30 AM - 9:00 AM: Log in to Zoom for Attendance
  • Cameras are required to be on and positioned so the instructor can see your entire face on the screen
• 9:00 AM: Training Starts Promptly
• 9:00 AM - 12:00 PM: Morning Session (breaks included)
• Approx. 12:00 PM - 1:00 PM: Lunch (1 hour)
• 1:00 PM - 4:00 PM: Afternoon Session (breaks included)

Training Details:

• This course will be offered as a live class session, via Zoom
• Zoom link and training materials will be sent to registered participants 1 week prior. You will need access to the training documents during the live-virtual training sessions. Printing is optional.
• All participants will be required to have the following technology to join:
  • Zoom Meeting connection
  • a computer microphone and speakers turned on for the entire online training (muted while not speaking)
  • a web camera turned on for the entire training with the camera positioned so the instructor can see your entire face on the screen.
• Attendees must be on time and attend the entire training for credit
• Participation is required
• Certificate issued for Protective Services credit hours upon completion.
• A partial certificate for late arrival or early departure is not available. Participants must be on camera and participate.
• Participants may not be in transit for the duration of the training.

Course Number, Dates, and Times: 

Please click on course numbers in the boxes to select the desired date, and more details, and to register. Use + and - controls to open/close each selection. (scroll down to see all offerings):

Register for one of the following

*Zoom Waiting Room will open 30 minutes prior to the start of training (8:30 AM). Participants should log in early to connect and for attendance.

Learner Outcomes

Upon completion of this course, participants will have the ability to:

1. Develop investigative and interview plans.
2. Formulate rapport-building and trauma-informed strategies for successful interviews. 
3. Utilize scaling questions during interviews.                                                                       
4. Use body charts and diagrams to enhance the interviewee's memory. 
5. Utilize witness statements to preserve and memorialize witness testimony. 
6. Reconcile evidence.
7. Improve interview skills

Notes

Continuing Education

Social Work Continuing Education:

This training is approved for 6.0 (six) continuing education hours by Temple University Harrisburg. Temple University Harrisburg is a pre-approved provider of continuing education by the PA State Board of Social Workers, Marriage and Family Therapists, and Professional Counselors.  These credit hours satisfy requirements for LSW/LCSW/LMFT/LPC biennial license renewal. 

• Available and optional at check out. Must CLICK the Social Work CE box at checkout.
• This item must be paid for at check out. The Social Work Continuing Education fee is $20.00.

To obtain Social Work CE Credit, please complete the following items:

1. Pay the Continuing Education Fee at check out
2. Attend the entire course
3. Complete the online request form
4. Complete the Course Evaluation after attending (first and last names will need to be included on the evaluation). The evaluation will be sent via email once the training has concluded.

If you completed the check-out process prior to paying the fee for SW CE, you can click here to pay online. Request for Social Work continuing education is optional.

Applies Towards the Following Certificates

• Protective Services Enrichment: Investigative Planning and Interviewing : Protective Services Enrichment: Investigative Planning and Interviewing