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Course Description

Your employees are your most valuable assets. Ensuring their efficiency is crucial to your success and is your foremost responsibility. This course offers practical, easy-to-understand, and insightful methods for both new and experienced supervisors and managers.

You will learn about effective delegation, performance management, and writing performance reviews. We will cover the specifics of the supervisor's role and responsibilities and provide strategies to enhance your overall effectiveness as a leader.                                 

Course Outline

Unit 1 - Understanding the Role of the Supervisor
Unit 2 - Effective Delegation
Unit 3 - Performance Management
Unit 4 - Writing Performance Reviews
 
For more information, click here.                                                                          

Notes

Instructor: Sally Klauss This is an 8-week course, virtual, self-paced.                                                                          

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Supervisory and Leadership Certificate
Type
Online, self paced
Dates
Sep 02, 2025 to Oct 31, 2025
Delivery Options
Online  
Course Fee(s)
Course fee $395.00 Click here to get more information
CEUs
3.2 CEUs
Section Notes
  • Instructor: Sally Klauss
  • Course Format: Virtual, self-guided
  • Course Duration: September 2-October 31, 2025. This is an 8-week course.
  • Access to Course: An invitation into the online classroom will be emailed to you typically the Wednesday prior to the start of the course. If you haven’t received the invite by the following morning, you can forward the confirmation email to info@ugotclass.org for a prompt resend.

For more information contact us at ncce@temple.edu or 215-204-4866.