IPS0083 - Protective Services Enrichment: Strategic Approaches to Investigative Planning and Interviewing in Protective Service

Course Description

The investigative process should be systematic, thoughtful, and flexible.  It requires careful planning and implementation to conduct a thorough investigation for the best possible outcomes for individuals. In this full-day training, participants will learn how to develop a strategic plan to cover all bases and ensure that risks are prevented, mitigated, or eliminated.  Participants will also learn important interviewing techniques to gather the most information in a trauma-informed and culturally sensitive manner and how to reconcile evidence.  This is an interactive, in-person training that allows participants to practice what they’ve learned.

REGISTRATION

1. Eligibility
   • This course is for Older Adults Protective Services (OAPS) and Adult Protective Services (APS) staff.
   • It is not available to the public.
2. Registration Requirement
   • Individual online registration is required for each participant.
3. Limited Availability
   • There is a limited number of registrations available for each training session.
      

REQUIREMENTS

1. To receive Protective Services credit hours, participants must:
   • Arrive on time, and stay for the duration of the training
   • Participate in training discussions and activities
   • Limit cell phone or device usage to emergencies only
2. A certificate for Protective Services Enrichment hours will be issued electronically after the course concludes
   • Partial certificates are not available

No certificates will be issued for missing any portion of the training.
 

Course Outline

SCHEDULE

• Extra time will be needed to travel and navigate traffic, parking, and walking. Please plan accordingly
  • Participants are required to be on time
• Sign-in is from 8:30 to 9 AM
• The training begins promptly at 9 AM and ends at 4 PM
• Lunch break will be 1 hour

DATES, COURSE NUMBERS, FORMAT, AND LOCATIONS

• Please click on course numbers in the boxes to select the desired date, and more details, and to register. Use + and - controls to open/close each selection. (scroll down to see all offerings)
• Register for one of the following dates and locations from below

IMPORTANT INFORMATION

Food and Beverages will not be provided. Participants are welcome to bring their own. Please give yourself extra time if you plan to purchase food. 

Note about the Temperature in the Training Room: It is difficult to maintain comfortable room temperatures for all participants, and the room temperature may vary. A sweater or jacket is helpful if the room becomes too cool
 

Learner Outcomes

Upon completion of this course, participants will have the ability to:

1. Develop thorough investigative and interview plans.
2. Formulate rapport-building and trauma-informed strategies for successful interviews. 
3. Reconcile evidence using documentary and testimonial evidence.

Notes

Inclement Weather Notice

If there is inclement weather, TUH will do its best to notify you of event cancellations as early as possible. You will receive an email from Temple's registration system once a decision is made regarding a full closure or delayed opening. TUH will always follow the University’s cancellation decisions.

SOCIAL WORK CONTINUING EDUCATION (optional and fee associated)

This training is approved for 6.0 (six) continuing education hours by Temple University Harrisburg. Temple University Harrisburg is a pre-approved provider of continuing education by the PA State Board of Social Workers, Marriage and Family Therapists, and Professional Counselors.  These credit hours satisfy requirements for LSW/LCSW/LMFT/LPC biennial license renewal. 

• Available and optional at check out. Must CLICK the Social Work CE box at checkout.
• This item must be paid for at check out. The Social Work Continuing Education fee is $20.00.

To obtain Social Work CE Credit, please complete the following items:

1. Pay the Continuing Education Fee online by clicking here. (if not already completed at check out)
2. Complete the online request form by clicking here.
3. Attend the entire course
4. Complete the post-course evaluation after attending the training.
   • First and last names will need to be included in the evaluation. 
   • The evaluation will be sent by email after the training concludes.

If you completed the check-out process before paying the fee for SW CE, you can click here to pay online. The request for Social Work continuing education is optional.