AccessNet versus DestinyOne
What are the different Temple University account types and how do they differ?
|Account Type||Destiny One Account||AccessNet Account|
|Description||Your Destiny One account (TU_XXXXXX) is your permanent account at noncredit.temple.edu and will never expire. You can use this account to sign up for another class, print your record of coursework, and review your account history at any time in the future.||Your AccessNet account (TuzXXXXXX) is used to access various Temple University systems (including Canvas) and will expire at the conclusion of your course. You will lose access to this account during the time periods when you are not actively enrolled.|
What is a TUID?
Your Temple University ID is a 9 digit number that is associated with you similarly to how a social security number is associated with you. It is what the university uses to identify you. Your TUID is usually received in an email before the process of activating your accessnet. In order to activate your accessnet, you will need to have this 9 digit number, so be sure to keep it in a safe place!
What are the steps for me to activate my Temple University AccessNet account and start my Canvas course?
- Register in Destiny One
- Use your Destiny One account (TU_XXXXXX) to register at noncredit.temple.edu
- Check your email
- An activation email will be sent to the email address marked as preferred in Destiny One
- The subject of the email will be "Temple University Systems Access" and will contain a link to AccessNet account page
- Activate your AccessNet account
- Click the link in the activation email to be taken to the activation page
- Verify your identity and follow the prompts on the page
- Log in to Canvas
- You may need to wait up to 24 hours after activating your accessnet account before the online learning access is ready.
How long will my AccessNet account stay active?
|Start Date||End Date|
|30 Days before the section starts||90 days after the section ends|
What are the system resources I will have access to and how do I access them?
|Application, System, Service, or Resource||Description||System Link||Account to Use|
|TUportal||Find links in this central portal to all systems below||tuportal.temple.edu||AccessNet|
|Canvas*||Access your online learning resources||canvas.temple.edu||AccessNet|
|TUmail||Receive and send email from your @temple.edu address||tumail.temple.edu||AccessNet|
|Computer Lab Access**||Log in to most computer labs on Temple University’s campuses||Physical, on-campus computer||AccessNet|
|Google Apps||Utilize Google apps for document sharing, creation, and storage||Accessible through TUportal||AccessNet|
|TUsecurewireless||Log in to the Wi-Fi network when on campus||Wi-Fi network||AccessNet|
|OwlBox||Utilize OwlBox for document sharing, creation, and storage||owlbox.temple.edu||AccessNet|
|Destiny One Student Portal||See your class schedule, print your record of coursework, register for more classes||noncredit.temple.edu||Destiny One (TU_XXXXXX)|
*Access to canvas.temple.edu may take up to 24 hours after AccessNet account activation to become available
**Some computer labs are specific to certain schools/colleges, credit students, or research centers, and you will not be able to log in without special permission.
AccessNet Troubleshooting FAQ
Who do I contact if I can’t activate my AccessNet account?
Please contact the Continuing Education Systems office at email@example.com or 215-204-4866. The Continuing Education Systems office is open Monday – Friday 9:00AM – 5:00PM. If no one is available to answer your call, please leave a message with your name and contact information. For assistance when the Continuing Education Systems office is closed, you can contact Temple’s Information Technology Services Help Desk 24/7 at firstname.lastname@example.org or 215-204-8000.
I can’t see my class in Canvas, but I have logged in to canvas.temple.edu successfully, what do I do?
If you are able to login to Canvas, but your course does not appear on your dashboard, please contact the program office that is offering the course so that they can add you to the appropriate Canvas course.
I can’t log in to Canvas at canvas.temple.edu at all, I get an error, what do I do?
Please note that there is a 24 hour delay from when you activate your AccessNet account and when you can log in to canvas.temple.edu. If you activated your AccessNet account more than 24 hours ago, but you still cannot login to Canvas, please go accounts.temple.edu to reset your password. If you are unable to access your account or reset your password at accounts.temple.edu, please contact the Continuing Education Systems office at email@example.com or 215-204-4866. The Continuing Education Systems office is open Monday – Friday 9:00AM – 5:00PM. If no one is available to answer your call, please leave a message with your name and contact information. For assistance when the Continuing Education Systems office is closed, you can contact Temple’s Information Technology Services Help Desk 24/7 at firstname.lastname@example.org or 215-204-8000.
I go to activate my account at accounts.temple.edu, but it says something doesn't match, what should I do?
Please make sure that the spelling of your name and your date of birth on your account at noncredit.temple.edu are accurate. If the date of birth is incorrect on your account at noncredit.temple.edu, please update it to the correct date under My Profile. If the name is incorrect, please contact Continuing Education Systems at 215-204-4866 or email@example.com.