Not Receiving Emails/Changing Your Email Address

If you are not receiving an expected email from DestinyOne, like emails with usernames and passwords, follow these instructions below.

If you are able to log in:

  1. Click here for assistance with logging in.

  2. Once you are logged in, click on My Profile and then Email Address.
    Profile Menu

  3. You can add an email address by typing in an email address in the Email Address field and click Add Another Email. Make sure you select the radio button next the the email you would like to be the preferred email for contact.
    Add Email

  4. You can add edit or change an email address by clicking the Edit button, edit or change the email address in the Email Address field and then click Save Email.
    Edit Email

  5. You can also delete an email address by clicking the Delete button next to the appropriate email address.



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If you are not logged in:

If you are not receiving emails and cannot log in to your account, please contact our office at destiny1@temple.edu or (215) 204-4866.