If you do not know your password,

Click the text that says “Forgot Password.”

  • You will be redirected to a page that will ask you for your username.

  • If you do not know your username and password, please call 215-204-4866 or email destiny1@temple.edu.

 
  • Enter the username associated with your account and press “Continue.”


  • You will receive an email with a temporary password. It will be a random combination of numbers and letters. It will look something like “R7j39Fp6”.

  • The email will look like this:

 
  • Copy this password and paste it into the password box. You may also manually type it in.

 

 
  • Make sure your username is correct.

  • Hit “Login.”

    • You will be taken to a page to create a new password.

 

 
  • In the “Current Password” box, type in the password that was just emailed to you. This is the password you just entered on the previous screen.

 
  • In the “New Password” boxes, type in a new password that you may make up. This can not be one of the last 3 password you have used for this account.

*Remember that passwords must have one lowercase letter, one uppercase letter, and one number.

 
  • Click Save.