CPHSSWCE0410 - Managing Organizations from a Trauma-Informed Lens

Course Description

This course, designed for the Intermediate level, will explore trauma-informed care from the organizational lens. While many social work practitioners understand the impact of trauma on individuals, families and communities, implementing the values of trauma-informed care at the organizational level can be challenging. This course will review the nature of trauma and the impact of parallel process on organizational structures. We will review the values of trauma-informed care and how to incorporate these values into program policies with the overarching goal of creating healing spaces for those we serve, our co-workers, and stakeholders. We will apply these values to organizational processes from hiring through termination learning how clearly defined policies support staff to provide caring, compassionate service, protect from burnout, and enhance creativity. As program goals are driven by policy, participants are asked to bring examples of program policies to review and will have opportunity to practice writing policies that align with the values of trauma-informed care. This course is part of the trauma-informed practice certificate, and is open to all participants, including those seeking to complete the certificate and individuals wishing to take individual courses.

Course Outline

Timed Agenda

1:00 - 2:00pm Understanding Trauma and the impact of trauma on organizations

2:00 - 3:00pm SAMSAH’s Trauma-Informed Values/Sanctuary Model Commitments from an organizational perspective

3:00 - 3:15pm Break

3:15 - 3:55pm Review of organizational processes from hiring to termination

3:55 - 4:15pm Impact of Trauma-Informed organizations

Learner Outcomes

By the end of the workshop, participants will be able to:

• Articulate the impact of parallel process between staff and those they serve and how this process impacts organizations.
• List the values of trauma-informed care and articulate why they are important.

When participants return to the workplace, they will be able to:

• Understand how program policies impact service delivery and will be able to write policies which incorporate trauma-informed values.
• Discern the unique role of leadership in trauma-informed organizations.

Notes

• Pre-Approved Provider: Temple University School of Social Work Continuing Education Program is a pre-approved provider of continuing education courses and programs for social workers and clinical social workers in Pennsylvania.
• Continuing Education Certificates: At the conclusion of the course, paper certificates denoting continuing education clock hours will be provided to students who successfully complete the course. To successfully complete the course, students must attend the entire course (from start to finish), actively participate in the course, and submit a course evaluation form. Note: Certificates are printed 72 hours in advance of the scheduled course. The Continuing Education Office will mail paper certificates within 14 calendar days of the course to any students who register after the certificates are printed. Tuition for the course covers the cost of the paper certificate.
• Accommodations: To request special accommodations, please send an email to the Continuing Education program office (sswce@temple.edu) that includes a contact person, phone number, and specific accommodation requested. Please provide at least 14 calendar day's notice before the scheduled course.
• Cancellations/Refunds: Please notify the Continuing Education program office (sswce@temple.edu) as soon as possible if you need to cancel your registration. Registrants who provide more than 7 days' notice of cancellation receive 100% tuition refund. Registrants who provide more than 24 hours' but less than 7 days' notice of cancellation receive 50% tuition refund. Registrants who provide less than 24 hours' notice of cancellation receive 0% tuition refund.
• Questions/Grievances: For any questions or grievances, please send an email to the Continuing Education program office (sswce@temple.edu) that includes a contact person, phone number, and questions or description of grievances.