ONCE0520 - The Art of Providing "Five Diamond" Service
Meeting and exceeding the needs of your customers is the single most important task most companies face today. Providing outstanding customer service is a required job function of all front line personnel, across a myriad of business. Learn and practice the art of "Five Diamond" service, used by AAA inspectors when they rate lodging and dining establishments so you'll be ready to tackle your next customer interaction with ease.
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