CPHSSWCE0052 - We are only Human: Interacting with Clients Impacted by Chronic and Acute Illness

Course Description

Course Description:  In the United States most individuals will have some interaction with the health care system across their life span for treatment of an acute or chronic illness.  As social workers, we should have basic knowledge of the health care system, advocacy skills to effectively interact with health care providers, and navigation skills to assist clients in their movement through the health care system.  The multi-level impact of acute and chronic disease on the quality of life of individuals and families is significant.  In this course we will discuss the history of social work and other health professions in addressing illness and disease in different settings.  We will also explore the variety of settings that social workers are employed in and best practices of working as a member of multidisciplinary teams.  We will further address working with individuals and families who are facing end-of-life issues.

Target Audience:  Beginning and Intermediate Levels

Continuing Education Clock Hours: 3 Hours

NOTE:  This course was formerly titled "Illness and Disease: What Medical Social Workers Need to Know"

Course Outline

Course Agenda (when offered as a morning course):

9:00-9:15am  Welcome and Introductions

9:15-9:30am  Historical Use of Social Work and helping Professions Dealing with Illness, Biopsychosocial Assessment

9:30-10:00am  Practice Settings:  Inpatient, Outpatient, Acute Hospitals, Long-Term Facilities, Specialty Settings

10:00-10:15am  Ethical Dilemmas (Activity)

10:15-10:30am  Break

10:30-11:00am  Acute and Chronic Disease; Social, Financial, and Other Impacts

11:00-12:00pm  Palliative Care, Hospice, and End-of-Life Issues

12:00-12:15pm  Wrap-Up, Evaluations, and Certificates

Course Agenda (when offered as an afternoon course):

1:00-1:15pm  Welcome and Introductions

1:15-1:30pm  Historical Use of Social Work and helping Professions Dealing with Illness, Biopsychosocial Assessment

1:30-2:00pm  Practice Settings:  Inpatient, Outpatient, Acute Hospitals, Long-Term Facilities, Specialty Settings

2:00-2:15pm  Ethical Dilemmas (Activity)

2:15-2:30pm  Break

2:30-3:00pm  Acute and Chronic Disease; Social, Financial, and Other Impacts

3:00-4:00pm  Palliative Care, Hospice, and End-of-Life Issues

4:00-4:15pm  Wrap-Up, Evaluations, and Certificates

Learner Outcomes

Learner Outcomes:

At the end of this workshop, participants will be able to do the following:

• Describe the biopsychosocial impact of chronic and acute illness when working with clients in multiple settings

• Identify at least two key areas that require effective resource navigation and/or treatment planning for clients affected by acute or chronic illness

• Detail at least two best practices for social workers who are assisting patients who have medical needs.

When participants return to the workplace, they will be able to do the following:

• Implement at least two strategies to help patients and their families navigate the health care system.

Notes

• Pre-Approved Provider:  Temple University School of Social Work Continuing Education Program is a pre-approved provider of continuing education courses and programs for social workers and clinical social workers in Pennsylvania.
• Continuing Education Certificates:  At the conclusion of the course, paper certificates denoting continuing education clock hours will be provided to students who successfully complete the course.  To successfully complete the course, students must attend the entire course (from start to finish), actively participate in the course, and submit a course evaluation form.  Note:  Certificates are printed 72 hours in advance of the scheduled course.  The Continuing Education Office will mail paper certificates within 14 calendar days of the course to any students who register after the certificates are printed.  Tuition for the course covers the cost of the paper certificate.
• Accommodations:  To request special accommodations, please send an email to the Continuing Education program office (sswce@temple.edu) that includes a contact person, phone number, and specific accommodation requested.  Please provide at least 14 calendar day's notice before the scheduled course.
• Cancellations/Refunds:  Please notify the Continuing Education program office (sswce@temple.edu) as soon as possible if you need to cancel your registration.  Registrants who provide more than 7 days' notice of cancellation receive 100% tuition refund.  Registrants who provide more than 24 hours' but less than 7 days' notice of cancellation receive 50% tuition refund.  Registrants who provide less than 24 hours' notice of cancellation receive 0% tuition refund.
• Questions/Grievances:  For any questions or grievances, please send an email to the Continuing Education program office (sswce@temple.edu) that includes a contact person, phone number, and questions or description of grievances.